We are committed to protecting and respecting your privacy and ask that you read this notice carefully. It explains when and why we collect personal data about you, how we use it, the conditions under which we may disclose it and how we keep it secure.

InHealth Limited (“InHealth”) own and operate this website.  We are registered in England & Wales under company number 05190234 and our registered office is at Beechwood Hall, Kingsmead Road, High Wycombe, Bucks HP11 1JL.

When using our website or when contacting us about the provision of our services or any other query, we may request, collect and use the following data about you:

• name
• contact information (email address and phone number)
• any other personal data that you provide in connection with your enquiry

If you give us data on behalf of someone else, you confirm that the other person has appointed you to act on his/her behalf and has agreed that you can:

• give consent on his/her behalf to the processing of his/her personal data
• receive on his/her behalf any data protection notices

We collect and use your personal data so that we can:

• identify you
• manage your enquiry
• improve our services by conducting statistical analysis

We will hold your personal data on our systems only for as long as is necessary to respond to/manage your enquiry.  Where you have provided consent for us to process your personal data, please note that you have the right to withdraw this consent at any time.

We may disclose your personal data to other companies within the InHealth group.  We will not pass on your personal data obtained through our websites to any third party.

We may monitor and record communications with you (such as telephone conversations and emails) for quality assurance, training, fraud prevention and compliance purposes.

A cookie is a small text file which is placed onto your computer (or other electronic devices) when you use our website. We use cookies on our website.
Google Analytics uses cookies to collect visitor information, including your IP address from our website.  We can then access this information to help us understand how visitors use our site and to improve the website.

If you would like to find out more about cookies, or how you can stop their use in your browser (although please be aware that this may mean that some functions of the site are no longer available to you), please visit www.allaboutcookies.org , or if you would like to view information from Google please visit www.google.com/intl/en/analytics/privacyoverview.html

You have numerous rights regarding your privacy and your personal data.  You have the right to

• request a copy of your personal data supplied by you, that we hold. We have the right to charge an administrative fee if we deem your request excessive
• request we correct any mistakes in your personal data
• ask us to amend or update the personal data we hold
• ask us to stop using your personal data and to delete it
• lodge a complaint

In order to exercise any of these rights, you should contact us.  Please refer to “Contacting us” below.

If you wish to complain about how your personal data has been controlled and/or processed by us, please contact us by email at complaints@inhealthgroup.com.  We shall try to resolve your queries promptly and, if you remain unsatisfied, you have the right to contact the Information Commissioner’s Office.

We may change this Privacy Policy from time to time. You should check this policy occasionally to ensure you are aware of the most recent version that will apply each time you access this website.

This Privacy Policy was most recently updated in September 2019.

If you have any questions about this privacy notice or the personal data we hold about you, please email us at dataprotection@inhealthgroup.com